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Privacy Policy

Last updated: August 2026

Peaceful Global Computers ("PGC," "we," "us," or "our") respects your privacy. This policy explains what information we collect across our website — including the Marketplace, Student Services, and Wallet — how we use it, how long we keep it, and the choices you have. It applies to everyone using the platform, regardless of school or location.

1. Information We Collect

  • Account information: name, email address, and phone number when you register.
  • Enquiry details: anything you submit through our enquiry form or WhatsApp, including your message and contact details.
  • Student Service requests: the details you provide when requesting a service (e.g. exam number, admission details) and any files or images you upload as part of a request.
  • Marketplace & Seller Verification: listing details you post; and, if you choose to sell, a government-issued or school ID document and a live selfie photo, used solely to confirm you're a real person and reduce fraud between buyers and sellers. We do not use this for automated facial recognition — it's reviewed manually by our team.
  • Payment & wallet information: transaction records (amount, date, status, reference) for payments made via Paystack and wallet activity. We do not receive or store your card, bank, or USSD details — those are handled entirely by Paystack, our licensed payment processor.
  • Usage information: basic technical information such as browser type, needed to keep the site working correctly and securely.

2. How We Use Your Information

  • To respond to enquiries and provide the services you request.
  • To confirm your account and let you reset your password if needed.
  • To review and approve Marketplace listings and Seller Verification submissions before they go live.
  • To process payments, maintain your wallet balance, and keep an accurate transaction record for both you and us.
  • To investigate a reported listing, a payment dispute, or a service issue you've flagged.
  • To send newsletter updates, only to users who have not opted out.
  • To improve our services and keep our records accurate.

3. How We Store Your Information

Your data is stored securely using Supabase, a reputable data infrastructure provider with industry-standard security practices. ID documents and selfies submitted for Seller Verification are kept in a private storage area accessible only to you and our admin team — never publicly visible. We do not sell your personal information to third parties.

4. How Long We Keep Your Information

We keep account, transaction, and wallet records for as long as your account is active and as needed to meet our own financial record-keeping obligations. ID verification documents and selfies are kept only for as long as needed to keep your seller status current, or until you request deletion — whichever is sooner. You can request deletion at any time using the contact details below, subject to any transactions or disputes still needing those records to be resolved fairly.

5. Payments

Marketplace and Student Service payments are processed through Paystack, a licensed Nigerian payment service provider. When you pay by card, bank transfer, or USSD, that information goes directly to Paystack and is never seen or stored by us. Our wallet feature lets you fund a balance (via Paystack) and spend it on the platform — wallet balances are held by us and are not covered by any deposit insurance scheme, so please treat it as spending money for the platform rather than long-term savings.

6. Marketplace Escrow

When a purchase is made using wallet funds, payment is held by us until the buyer confirms delivery, 7 days pass without a dispute, or we resolve a reported problem — at which point it's released to the seller or refunded to the buyer. We keep a record of that transaction and any dispute details to resolve it fairly and to maintain our own accounts.

7. WhatsApp and Third-Party Services

Several parts of our site link directly to WhatsApp for faster communication. Messages sent through WhatsApp are subject to WhatsApp's own privacy policy, which we do not control.

8. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details below — including ID verification documents once they're no longer needed. You may also unsubscribe from our newsletter at any time.

9. Children's Privacy

Our services are intended for use by adults and older students handling their own admission/exam processes and transactions. We do not knowingly collect personal information from young children without appropriate parental or guardian involvement.

10. Changes to This Policy

We may update this policy from time to time, particularly as we add new features. Continued use of the site after changes are posted means you accept the updated policy.

11. Contact Us

If you have questions about this policy, or want to request access to or deletion of your data, reach us at Support@peacefulglobalcomputers.com.ng or WhatsApp +234 815 113 6838.